I lead complex enterprise SaaS programmes across EMEA, bringing structure to ambiguity and alignment to cross-functional teams.
For more than 15 years, I have worked at the point where client priorities, technical constraints and delivery risk meet — from discovery and governance through go-live, stabilisation and measurable value.
I combine hands-on programme leadership with the operating structure that supports reliable delivery. That includes governance, onboarding functions, reporting frameworks and escalation paths designed to remain useful beyond a single project.
My computer science background helps me work effectively with engineers, architects and technical teams. I translate between business outcomes and technical constraints, ask informed questions and turn decisions and dependencies into clear delivery plans.
I have led high-risk enterprise SaaS programmes across EMEA, including work requiring programme recovery, stakeholder realignment and cross-regional coordination. My approach is direct: surface risk early, make ownership explicit and keep communication honest.
My experience is supported by PMP®, Google Project Management and Google Agile Project Management certifications.
Brief, anonymised examples of the problems I was asked to solve, the decisions I made and what changed.
Challenge: A previous campaign had failed and damaged the client's confidence ahead of a new strategic launch.
Intervention: I aligned client and internal teams, strengthened quality assurance and introduced closer launch monitoring.
Impact: The campaign launched on time and client confidence was renewed.
Challenge: A key CRM stakeholder preferred the incumbent provider and was resistant to the change.
Intervention: I worked directly with the stakeholder to understand the concerns and incorporated them into the delivery approach.
Impact: The migration was completed with stakeholder support.
Challenge: The EMEA team was implementing a wallet solution it had not delivered before, and regional technical knowledge became a constraint.
Intervention: I brought in expertise from other regions and worked hands-on with the technical team to coordinate the unfamiliar dependencies.
Impact: The regional implementation moved forward with the specialist support needed to deliver it.